Get more out of your technology

For today’s CIOs, CFOs and IT directors, managing IT investments is a moving target. Not only do you need to track infrastructure and software across your enterprise, but you need to know how it’s being used at any given time. Hardware and software purchases have to do more than justify a return; they need to align to an overall IT strategy.

Our lifecycle services give you a better way to purchase, track and manage your technology investments. From initial assessments and requirements gathering through solution design, deployment and beyond, we support your IT assets, so you can get more out of your technology.

As your organization looks to grow, the first step is understanding the capabilities and limitations of your IT assets. We designed our asset management strategy assessment to give you a clear picture of your entire IT portfolio.

We start by building a network map that graphically depicts the layout of your network hardware. Then, we analyze your hardware and software footprint based on existing data or a network inventory collector. After our analysis, we give you detailed inventory reports, so you can easily spot problem areas and identify bottlenecks.

With a single source of truth for your IT portfolio in place, we recommend a purchasing plan that aligns to your overall IT strategy. The assessment is the optimal way to begin development, expansion or upgrades to your hardware and software.

Having a purchasing strategy that is cost-effective and easy to execute depends on many factors. Is your company in an organic growth phase? Are you executing on acquisitions? How will a cloud or mobility rollout impact IT?

Following our network assessment, we analyze the financial impact of potential purchasing strategies. We do this through Executive Engage, a financial modeling tool that customers have found invaluable.

Through Executive Engage we can forecast spend on maintenance and licensing under your current model versus CiscoONE and custom licensing options. Further, we can forecast spend for standard licensing or licensing specific to unified communications or security.

When it comes to possible purchasing strategies, we can show you the return on investment of multiple options based on data collected through our thorough network assessment. The result is a tailored hardware and purchasing strategy that gives you a defendable return on investment.

What happens when your software and hardware purchases don’t line up? Too often we see customers stuck in a product-by-product purchasing model that leads to confusion, or even worse, unused licenses.

Cisco ONE protects your software investments by decoupling software ownership from the underlying hardware operating system. Usage rights can be ported across multiple generations of hardware, which gives organizations a perpetual, subscription-based licensing model.

We help organizations understand this major shift in Cisco licensing, so they can evaluate Cisco ONE against other options. We’ll walk you through how Cisco ONE can be applied to networking, compute, WAN, switching and wireless.

We’re committed to best-in-class software and license management. That’s why we built COMET, a custom inventory for full tracking of all elements of your Cisco footprint.

With direct access to the COMET application, our clients get custom dashboards and can search and filter by contract number, serial number or site. They can also save searches, view recent search history and export data to Excel. Reporting includes entitlement status, software asset management and asset disposal.

Because of our bi-directional, daily integration with Cisco, your data is always up to date. Best of all, COMET is a free service for our customers.

Successful adoption of a new technology is heavily dependent on end user adoption and user experience, so an institutional understanding of your new tools is essential. We provide Adoption Services to help you architect comprehensive post-deployment utilization strategies to ensure you are maximizing your investment.

Our three phase approach begins small, by going through the process of defining and understanding your users’ processes. We’ll help you develop a training and adoption program grounded in the real needs of your users.

Once we’ve analyzed the user and system data and understand the unique needs of your organization, we’ll help you create internal communications and custom training aids to help socialize the new technologies within your organization.

By leveraging classroom and virtual adoption sessions with a pilot group of users, we’ll help you optimize the use of your new technology within the context of your organization. After that, through “train the trainer” workshops and other adoption strategies, we’ll show you how to scale and grow the use of your technology invest across the entire organization.

All of this takes place against a background of established use cases with measurable goals and realistic timelines for the new technology’s adoption. Learn more ›



Articles in Lifecycle Services

Additional Resources

  • Collaboration Labs Overview

    The WWT Collaboration Labs inside our Advanced Technology Center are scalable, self-service environments that help our customers make the right collaboration decisions faster.
  • WWT EA+ Overview

    Software purchases are a significant component of enterprise IT budgets as EAs and SaaS dominate the market. WWT's EA+ helps you extract the full value of an EA. Simplify, accelerate and innovate your business.
  • Cisco ONE Software Overview

    Cisco ONE decouples software ownership from underlying hardware, allowing customers to better manage investments in data center, WAN and access.
  • COMET Overview

    Developed by WWT, COMET is a web application that allows customers to manage their Cisco service contract data in real time.